We believe that service is a major component in the shipping sector and we never hesitate in raising the bar when it comes to quality.Depending on the interest and requirement, timely service is offered to our valued customers. Quality service is the first priority of our company. To fulfill the customer’s satisfaction, consignments are packed and dispatched with due protection to the mentioned destination.
Complete secrecy is also maintained while communicating with the clients. We also keep in mind that the containers in which goods are moved are of international quality standards.
For us customers are the most valuable, therefore we strive to exceed the customer's expectations. Using superior methodologies, we ensure total safety of consignments. Our customer's trust in our capabilities prominently places us in the industry. This also enables us to stand ahead in the industry from our industry competitors.To ensure effective services to our clients, we follow following set of actions:
- Entire clearance processes of pre-shipment
- Consultation for most effective air and sea shipment
- Timely action on client's business inquiries
- Offering complete documentation
- Timely delivery
- Constant tracking of cargo during motion
Our professionalism and way of doing business keeps us in good standing with customers, contractors, vendors, Post and Customs authorities and agencies in related business both nationally and
PARASTATAL heads who signed the Mombasa port community charter risk being sacked if their agencies do not deliver on the contents of the new entity. The charter signed between the government and the private sector aims at improving the movement of cargo from the port into hinterland