Our working philosophy is to ensure that our customer always comes first.
Trust and Openness -
“We believe in Trust & openness in our dealings"
Mutual Respect -
"We believe in respecting the dignity of individuals"
"We are dedicated to customer driven quality, constantly striving to improve our process & services guided by the changing needs of the customers"
"We believe in continuously improving upon our own benchmarks"
Customer Orientation -
"The concerns & needs of the customers are the guiding force behind all our endeavors"
The company's objective is to maintain its professional identity and principles.
The principle of the company is that QUALITY MUST NEVER BE COMPROMISED.
PARASTATAL heads who signed the Mombasa port community charter risk being sacked if their agencies do not deliver on the contents of the new entity. The charter signed between the government and the private sector aims at improving the movement of cargo from the port into hinterland